Womens shoes sizes 9 to 15.

Returns

We love our shoes and we want you to love your shoes too. If you are unhappy with your purchase or your item(s) are faulty, please let us know. We are happy to offer an exchange, store credit or cash refund - it's completely up to you :) 

Things to remember:

  • You must contact us within 14 days of receiving your item(s) to discuss a return.
  • You are responsible for sending item(s) back to us. We strongly recommend you track the item(s) as we do not take any responsibility for lost or stolen item(s). 
  • Shipping fee is non-refundable for Australia and the rest of the world.
  • Shoes and packaging MUST be returned in original condition unmarked and unworn - NO EXCEPTIONS. 
  • Once item(s) is received at our warehouse, please allow 24 hours to process. 
  • A small restocking fee of 10% applies to all cash refunds. 
  • Cash refunds will be issued via the payment method you used to pay for item(s).
  • Refunds take 3 - 5 working days to show up into bank account - depending on your bank. 
Staavias Sizing Chart

Every pair of Staavias shoes are made by hand and are measured with standard United States D width sizing. This means Staavias shoes are wider than standard sizing. 

Please use this chart as a general recommendation to find your “true” Staavias size. The product specific fit notes on this page will direct you if we recommend sizing up or down from your true size accordingly.

 

Size

Length (cm)

Width (cms)

10

26.4

24.4

10.5

27.3

25.0

11

28.1

25.7

11.5

29

26.3

12

29.8

26.9

12.5

30.7

27.6

13

31.5

28.3

14

32.3

29.2