Returns

We love our shoes and we want you to love your shoes too. If you are unhappy with your purchase or your item(s) are faulty, please let us know. We are happy to offer an exchange, store credit or cash refund - it's completely up to you :) 

Things to remember:

  • You must contact us within 14 days of receiving your item(s) to discuss a return.
  • You are responsible for sending item(s) back to us. We strongly recommend you track the item(s) as we do not take any responsibility for lost or stolen item(s). 
  • Shipping fee is non-refundable for Australia and the rest of the world.
  • Shoes and packaging MUST be returned in original condition unmarked and unworn - NO EXCEPTIONS. 
  • Once item(s) is received at our warehouse, please allow 24 hours to process. 
  • A small restocking fee of 10% applies to all cash refunds. 
  • Cash refunds will be issued via the payment method you used to pay for item(s).
  • Refunds take 3 - 5 working days to show up into bank account - depending on your bank. 
Size Chart

To ensure a correct fit, please measure your feet to find the LENGTH and GIRTH measurements.

To measure the LENGTH of your foot, measure from your heel to the end of the tallest toe. 

To measure the GIRTH of your foot, measure right around the widest part of your foot. 

Compare your measurements to these measurements below. If you need help or have any questions - jump on live chat or email/phone us. 

 Size 10 10.5 11 11.5 12 12.5 13 14
Length (cms) 26.4 27.3 28.1 29.0 29.8 30.7 31.5 32.3
Wide Width (cms) 24.4 25.0 25.7 26.3 26.9 27.6 28.3 29.2